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You can cancel your subscription at any time to stop future charges.
To cancel, go to the 'My Plan' page in the sidebar drop-down menu and click 'Downgrade.' This will take you to the subscription management page in Stripe. From there, click 'Cancel Plan' to cancel your subscription. After cancellation, you will still have access to all features until the end of your current billing cycle.
Your account email will be notified after each failed payment. Payments may be retried up to 3 times within the next 3 days.After this, if the payment does not succeed, your subscription will be canceled automatically.
Yes, you can change your payment method at any time through your billing settings.
To do this, go to the 'My Plan' page found in the sidebar drop-down menu and click either Upgrade or Downgrade button. This will take you to the subscription management page in Stripe. There, click the '🖊️' (edit) button next to your credit card information to change your payment method.
We currently accept all major credit and debit card brands.
You can find and download your invoices via the billing email or on the subscription management page. To access it, go to the 'My Plan' page via the sidebar drop-down menu and click either the Upgrade or Downgrade button. On the subscription management page, you will find all your historical invoices, which you can view and download.
Have more questions or need further assistance?
Feel free to reach out to us at support@trickle.so.
Turn creation into a journey,
not just a destination.